To Be Silent or Transparent? Reputational Crisis Communication in Humanitarian and Development Organisations
Lunch Seminar by
Rilian Agunos, Visiting scholar, University of Guelph
How do humanitarian and development organisations communicate when their own reputation is at risk? Drawing on my professional experience in international communications and my PhD research at UCL, this talk explores the practical and ethical challenges organisations face during reputational crises. It will consider the tension between transparency and silence, the gap between internal decision making and public expectations, and the pressure to...